Refund policy
REFUND POLICY
Refund Policy – Al-Ameeraa.store
At Al-Ameeraa.store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
You may request a return within 7 days of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
Refunds
Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will review the issue and arrange a replacement or refund where applicable.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene, safety, or product-specific restrictions.
Contact Us
If you have any questions regarding returns or refunds, please contact our customer support team through Al-Ameeraa.store.